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Customer deviation codes (CDC)

Customer Deviation Codes (CDC) is a register which holds all valid combinations of deviation codes and associated actions. The combinations define the sequence of actions that must be taken in response to a particular deviation. Valid combinations are typically defined by the QA manager and the configuration itself is done by JHC personnel.

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Field definitions CDC
  • Status - Valid statuses are:

    • St: 1: Edit mode, not yet active or available

    • St: 4: Active and available

    • St: 9: Closed, unavailable and inactive

  • Docid - CDC sequence number that uniquely identifies a particular rule set for a deviation type. Note that default rules are emphasized.

  • Deviation - Deviation type. Code and text are predefined by QA and JHC personnel.

  • Warehouse - Required warehouse action. Code and text are predefined by QA and JHC personnel.

  • Account - Required account department action. Code and text are predefined by QA and JHC personnel.

  • ICT - Actions required in case of inter company trading. Code and text are predefined by QA and JHC personnel.

  • LandedCost - Describes the basis for calculating the gross margin on the new document. Code and text are predefined by QA and JHC personnel.

  • Def - The selected default rule set for each deviation type.

  • AccountPart - Used for setting default accounting of fee, freight, and tax.

  • Prio - Used to set a priority display sequence in the corresponding CDV documents.

  • Loc - Defines the location from where the goods are sent from. If not defined, the location on the CSA will be used.

  • Rev - Revision history.