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Knowledge Center

Create a new user
  1. Write USERS in the program field and press ENTER to open the Users application.

  2. Click the Create user button.

  3. In the popup, choose between three options:

    • Create RamBase user.

    • Add RamBase consultant.

    • Add user(s) from other RamBase systems.

Create RamBase user

  1. Click the Create RamBase user option in the popup.

  2. Select an existing employee in the search field or leave the field empty to create a new user.

  3. Click the Next button.

  4. Fill in the fields. The Lastname/Name and Email fields are mandatory.

    • Use the Send email notification check box to alert the user by email.

  5. Click the Create button to create the new user.

User(s) created have received an invite mail (if you opted to send an email) with a link to the activation page.

The new user will be prompted to create a new password. The password selected must be minimum 15 characters in length. No other requirements needed.

Users created, but not invited by email will be in status 1. Users created and invited by email will be in status 2. The user will remain in status 2 (invited) until the invitation procedures are followed.

Add RamBase consultant

Select the Add RamBase consultant to give a consultant access to the system.

  1. Click the Add RamBase consultant option in the popup.

  2. The available consultants can be found in the Consultants user field. Select the consultant in the Consultant user field.

  3. Select which database the consultant will get access to, in the Company field.

  4. Write the reason the consultant will get access in the Reason field.

  5. Click the Invite button to send an invite to the consultant.

Add user(s) from other RamBase systems

  1. Click the Add user(s) from other RamBase systems option in the popup.

  2. Select the system the user is from in System field.

  3. Select the user in the User field.

  4. Select which database the user will get access to, in the Company field.

  5. Write the reason the user will get access in the Reason field.

  6. Click the Invite button to send an invite to the user.