Knowledge base - Solutions
The Knowledge base is the RamBase self-help portal, which contains RamBase User Documentation, FAQs, and the Video Gallery. You can search for knowledge articles in two ways:
Search field on the front page.
Enter your search phrase in the search field, and you receive suggested articles. Your search phrase must be written in English.
Look for articles in the various categories or folders. Either look for them on the front page or select Solutions above the search field.
There are 3 categories accessible by all users.
Category | Folders/structure | Content |
|---|---|---|
RamBase User Documentation | Every module in RamBase: CRM, Sales, Procurement, Logistics, etc. | RamBase User guide/how-to articles. |
FAQs | Every module in RamBase: CRM, Sales, Procurement, Logistics, etc. | Asked questions and answers. |
Video Gallery | Webinars and Tutorials. | Previous held webinars and tutorials on how-to. |
You can leave a thumbs up or thumbs down in the articles, to give your feedback on whether you found them helpful or unhelpful. This will contribute to improving the articles in the self-help portal.