Correspondence and messages
Correspondence is messages received from and sent to customer and suppliers, and of highest importance to the company.
This process may result in
Sending and receiving internal messages.
Sending and receiving screenshot messages.
Using the integrated MS-Outlook plugin to handle e-mail messages.
Managing the correspondence received and sent from the company is the key to successful customer and supplier relations, but the task of controlling this can be challenging with multiple customers and suppliers. RamBase has several different methods of communication, in several specific areas. The users can send internal messages to their colleagues directly in the system, including screenshots of documents they are working on, effectively explaining issues or asking for opinions and approvals. RamBase is also integrated with Microsoft Outlook where attachments and messages are saved within the system.
Tasks involved in this process
Internal messages - Sending and receiving messages from colleagues internally in the company.
Screenshot messages - Sending screenshots of documents using the internal message system in RamBase.
Microsoft Office integration - Integrating between Microsoft Office and RamBase.