Corrective and preventive actions
Corrective and preventive actions are registration of typical quality events directly from the place in the ERP system where the event occurred.
Output from corrective and preventive actions process
The quality issue is reported.
The quality issue is followed up.
The issue is resolved.
RamBase supports standard corrective and preventive action processes with no extra logins and no sub-system. Registration directly from different applications in the system makes the registration close to both the place and time for the issue, makes it easy to register accurate quality issues. The issue is then followed up and actions are taken to both fix the issue at hand and to avoid similar situations in the future.
Tasks involved in this process
Registration of a quality issue - The quality issue is reported by the customer and registered into the system.
Follow up on the quality issue - The quality issue is followed up and methods of fixing it are presented.
Close the quality issue - The quality issue is resolved, and the issue is closed.