Recurring services
Recurring services are meant for products which require service and follow up on a regular basis. The product needs to be returned and serviced before it can be rented out again.
This process may result in
Completed service for returned rental goods.
Completed service for rental goods approaching a new rental period.
Completed service for goods in stock.
Completed service for customer owned goods.
Some types of goods are required to undergo service at certain intervals for certification purposes. One example of this situation may be seen for vehicles, where EU controls and kilometer based services may be seen as recurring services necessary to keep the certifications needed. This is service for customer owned goods, but is also valid for the vehicle rental business. When a rental car is returned after a rental period, it will need inspection and perhaps service before a new customer rents the car.
Tasks relevant for this process
Following up goods in stock
Goods in stock may have been in stock for so long that it needs service before it can be rented out again.
Following up returned goods
Goods returned from a rental period need inspection or service before it can be rented out again.
Following up customer owned goods
Goods which has been serviced before, or sold to customer, needs new service after a given time.