Supplier returns (SRT)
To return a Product (ART) to the supplier you must use a Supplier Return (SRT).
To open the Supplier Return (SRT) application, find Logistics in the RamBase menu and then Deviations. Click Supplier returns to enter the SRT application.
A Supplier return (SRT) can be automatically created from the Customer deviation (CDV) part change in the production or repair process, or by manually creating a Supplier return (SRT) for Products (ART) you want to return. When creating a Supplier return (SRT) manually, you will need to define the Return type from the drop-down menu.
You will then add the part to the Supplier return (SRT), and link it the appropriate Goods reception (SSA).
Supplier returns (SRT) are then handled similar to Shipping advice (CSA) documents, and shipped with the PICK and SHIP applications.