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About FTP Configuration for RamBase

FTP (File Transfer Protocol) configuration is crucial for RamBase because it enables secure and automated data exchange between your local systems and the RamBase platform.

File Requirement

Important

The file name of the file to be imported (placed in the import folder), must NOT contain any spaces.

Folder Setup for File Import in RamBase

To ensure smooth file import operations, customers must configure their folder structure as follows:

Main_Folder/
├── Import/
└── Success/
Main Folder Requirements

  1. Create a main folder dedicated to file imports.

  2. Inside this folder, create two(2) sub-folders:

    • Import: Files are moved here when RamBase begins importing.

    • Success: Files are moved here after a successful import.

    RamBase automatically handles file movement between these folders during the import process.

Firewall Configuration

If your server uses a firewall:

  • Contact RamBase Support to obtain the IP address that must be whitelisted.

  • This ensure RamBase can communicate with your server without interruption.

SFTP Configuration with Fingerprint

If your server uses SFTP, you must configure the Host field with a fingerprint.

How to retrieve the Fingerprint

  1. Use a tool like FileZilla to connect to your server.

  2. FileZilla will display the encryption algorithm and the fingerprint during connection.

How to Format the Host Field

  • Add the fingerprint to the Host address using a # symbol.

    sftp://test.ftp.com#SHA256:MxNRSaldsoos

  • "SHA256:MxNRSaldsoos" is the fingerprint

Note

RamBase supports both SHA256 and MD5 formats.

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