Add extra cost to Service Order (CSO)
If you need to add extra cost to a Service Order (CSO), such as transport cost or service time that is not included in the service-PWO, you may do this directly on the CSO.
To open the Service Order (CSO) application, find Service in the RamBase menu and then Order handling. Click Service orders to enter the CSO application.
Highlight the desired CSO you want to add cost on and press ENTER.
Press F12 to open the action menu and choose the option Add Extra Cost Items. This opens a popup where you can add, modify or delete the extra cost items. This function is available in CSOs with status >1 and status <9.
Click the Create new item button in the left corner. This opens a popup where you can choose between available service articles (Class = V), or you can use the Create ART button in the left corner and create a new service article.
Press ENTER on the desired item line, and it will be added to the Extra Cost Items list. Here you may edit the quantity and cost of each item.
Repeat the process for each item you wish to add.
Press ESC or click the corner X to return to the CSO.