Rental order
An order process may be defined as the process where you confirm, not discuss, the terms concerning price, delivery, payment options, articles and quantity.
An order process may result in
One time trade for confirmed terms.
Cancelled trade for what was initially confirmed terms.
An order process originating from a quote process mainly contain confirmed terms. The terms have already been discussed and agreed upon. But on the other hand one may say that an order process, which in itself contain an order confirmation, is legally binding. It is, for example, when you have confirmed an order you may include this order in projections and accounting.
An order process can also start without originating from a quoting process. This may be done if the order is very small or if there is a pre-existing agreement concerning the terms which applies for every order for the customer in question. This may be a written or an orally stated agreement, containing terms for delivery, price and payment options. This solution saves time in defining the customers needs, in addition to time saved on administration. Contractual terms are often reserved for the large customers, and is where the company may reap large profits.
Freight is also a term that needs to be included in the order. Some customers have a set freight price, some pick up their own goods while others prefer to calculate freight as a percentage of the purchase sum.
An order may, as all the other processes, be cancelled until a certain milestone have been reached.
Tasks involved in this process
Create a rental order - Creating an order where you include which products the customer needs, quantity, price and delivery time.
Set the duration of the rental order - Set estimated duration of the rental order by the customers specification.
Define serial number - Defining the goods for the warehouse and including unique serial numbers.
Sending the rental order - Sending the order confirmation to one or several predefined recipients using e-mail or physical prints.
Follow up on the rental order - Follow up the order to avoid any miscommunications, faulty deliveries or discrepancies.
Change a rental order - After discussions with the customer, create a new version of the order.