Knowledge Center

Password Policy

Change your password

  1. Click the Change password link.

  2. Enter your new password. It must contain:

    1. At least 8 characters.

    2. At least one upper and one lowercase letter.

    3. At least one number between 0 and 9.

    4. At least one special character. You can use the following special characters

      !#%&(£${?+-

      If your password is longer than 12 characters, you do not need to use special characters.

  3. If you forget your password, click the Forgot Password? link and type your user name or email when prompted. You receive a code that allows you to create a new password.