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Knowledge Center

Portal users application

Use the Portal users (PORTALUSER) application to create users that will only have access to the portal. Write PORTALUSER in the program field and press ENTER to open the Portal users application.

Portal users area

Highlight a portal user in the Portal users area to view details about the selected portal user.

It is possible to add predefined filters for more efficient navigation. Click on the Predefined filters icon next to the Search field to see the predefined filters. The selected filters will be available below the Search field.

The Search field is a free text filter. Write name, user name, userid or email and press ENTER to use the Search field.

User Details area

The Portal user details area displays details about the portal user. It is only possible to edit details about the portal user in the portal users home system.

If the user should be allowed to login from a remote location, click the check-box Allow login from remote location. Select if the user should receive password on SMS or EMAIL in the One time password field.

Click the Assign/Edit portal access button to give the selected portal user access to the portal.

Information folders

The Search field in the folders is a free text filter.

  • Statistics - The Statistics folder provides login information as well as the possibility to unblock a portal user.

  • Sessions - The Sessions folder displays all sessions in this system from various IP addresses. It is also possible to make an IP address secure, click the Verify this IP address to disable two-factor authentication icon in the Actions column. Then the portal user does not need to use a one time password next time the portal user logs in from the IP address. The IP address will be put in the One time password administration (OTPADMIN) application as an exception.

  • Logs - Log history is stored in the Logs folder.

  • Roles - It is possible to give the portal user the Customer portal user or the Supplier portal user role in the Roles folder.