Mark an invoice/credit note when it is sent for debt collection
It is possible to mark Sales invoices (CIN) and Sales credit notes (CCN) when they are sent for debt collection. The CIN and CCN is marked in the same way as explained here:
To open the Sales invoice (CIN) application, find Finance in the RamBase menu and then Receivables. Click Sales invoices to enter the CIN application.
Highlight the CIN that is sent for debt collection and press ENTER.
Click the Inspect Document Account Info (DAI) icon in the top right corner.
Press F12 to open the action menu and select the Is sent for debt collection option to mark the invoice.
It is also possible to select the Undo is sent for debt collection option here, if the invoice is in status 6.
When an invoice is in status 6, payments will not be automatically registered against that invoice, but stops before registration with a message. The user becomes aware of this and can handle the rest of the process manually, both in RamBase and towards the debt collection company. To register a payment against the invoice, the invoice must first be returned to status 4.