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Knowledge Center

Follow up on the rental order

At this point, the Sales Order (COA) has been sent as a confirmation to the customer with the method defined in the customers details. If there are any changes that needs to be made, the COA may be transferred to a new COA to open up for editing. Lines may also be deleted or transported individually to a new COA.

If the customer accepts the order confirmation and there are no changes to made, press F12 to open the action menu and choose the option Transport All Items. Choose the destination New Shipping Advice (CSA) to prepare the rental item(s) for shipping.