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Knowledge Center

Notes and messages on Sales Order

Messages can also be added to a Sales Order (COA), whether information meant for internal or external use. Internal information will only show in RamBase while external information will be available for print and/or mail.

To add internal information on the COA you can click the Add a message-button on the bottom left, which opens a free text field when clicked

To add external information on the COA, click in the Note text field and add your information.

To add internal information on a COA item line, use the Add a message-button to the right in item view.

To add external information on a COA item line, use the Note text field and add your information in item view.