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Deviation handling

Deviation handling may be defined as the process where actions are performed based on deviations. This process have clearly defined rules for which actions are involved in the different deviation scenarios.

This process may result in

  1. Scrapping of one or several products.

  2. Part change on one or several products.

  3. Modification of one or several products.

If deviations related to the production occur, which makes it impossible for the company to approve the result of the production, it must be handled by a set of specific actions. The production manager clarifies the situation with the second party to find a solution. The solution defines the deviation handling.

There are normally three methods of dealing with production deviation. The first is that the product is scrapped and written off as wastage, or dismantled and the parts are put back into stock.

If a raw material is incompatible, or suffers from faults, which has not affected the finished product, it may be changed. This method allows you to handle the defect material simultaneously as you finish the production after a successful part change.

If production deviations are discovered after the production is finished, and you would like to reproduce the finished product in a new production, it is called modification. This method is more time and resource consuming than scrapping, but it may be beneficial in certain situations.

Tasks related to this process

  1. Create a deviation document

    Deviation documents to customers or internal can be made to handle a deviation.

  2. Handling deviation based on actual factors

    Deviation handling can be performed based on actual terms to satisfy both parties.

  3. Completing deviation

    After the deviation has been handled, it needs to be cleared with customer or internally.