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Create a SPO while waiting for supplier

There are three different possible outcomes from creating a Supplier Return (SRT):

  1. New goods delivered.

  2. Goods repaired and returned.

  3. Credit note issued.

If a replacement is to be issued, a Sales Order (COA) will be created to fulfill the need of the part in question. If there are no replacements in stock, the COA will create a purchase need. This will result in additional unnecessary purchase as the replacement/repaired part will be delivered.

There are two options related to this situation in the action menu to avoid this:

  1. Create SPO waiting for Repaired goods.

  2. Create SPO waiting for Replacement.

These options will create a Purchase Order (SPO) for the part which will be replaced and returned. The SRT will receive ST:8 after either of these choices have been made.

An alternative to this is to skip the SPO stage and create a Goods Reception (SSA) directly from the SRT using the F12 option Repaired Goods Received or Replacement Goods Received.

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