[en] Knowledge base - Solutions
[en] The Knowledge base is the RamBase self-help portal, which contains RamBase User Documentation, FAQs, and the Video Gallery. You can search for knowledge articles in two ways:
[en] Search field on the front page.
[en] Enter your search phrase in the search field, and you receive suggested articles. Your search phrase must be written in English.
[en] Look for articles in the various categories or folders. Either look for them on the front page or select Solutions above the search field.
[en] There are 3 categories accessible by all users.
[en] Category | [en] Folders/structure | [en] Content |
|---|---|---|
[en] RamBase User Documentation | [en] Every module in RamBase: CRM, Sales, Procurement, Logistics, etc. | [en] RamBase User guide/how-to articles. |
[en] FAQs | [en] Every module in RamBase: CRM, Sales, Procurement, Logistics, etc. | [en] Asked questions and answers. |
[en] Video Gallery | [en] Webinars and Tutorials. | [en] Previous held webinars and tutorials on how-to. |
[en] You can leave a thumbs up or thumbs down in the articles, to give your feedback on whether you found them helpful or unhelpful. This will contribute to improving the articles in the self-help portal.