[en] Introduction - Subscription
[en] This document is intended to provide information about RamBase Subscription and is not a technical manual. For implementation information, please refer to the technical documentation or contact our Support Team.
[en] What is RamBase Subscription?
[en] The RamBase Subscription is a sub-module under Rental. It is tailored towards the B2B market for subscription of non-physical products such as services or licenses.
[en] The sub-module is a fully integrated subscription management and billing system that supports recurring revenue models.
[en] This sub-module is designed to streamline your subscription processes from quote to cash, providing powerful, yet flexible subscription management and billing capabilities that can support your revenue models and customer management.
[en] Who is RamBase Subscription for?
[en] RamBase Subscription is designed for companies that incorporate subscriptions into their business models by offering services or software licenses on a recurring revenue basis. These subscription items are considered non-inventory.
[en] How does Subscription fit into an ERP setting?
[en] Subscription models have become increasingly integrated into Enterprise Resource Planning (ERP) systems, primarily due to the rise of subscription-based business models across various industries. Subscription in RamBase Cloud ERP interacts with and is connected with various other modules like finance, billing, CRM, product, and inventory management.
[en] Here’s how subscription fits into an ERP setting:
[en] Customer Demand
[en] We support customers who are subscription inclusive and whose business models are a core aspect of their business strategy.
[en] Revenue Management
[en] RamBase Cloud ERP with subscription capabilities can automate recurring revenue, ensuring accounting accuracy.
[en] Billing and Invoicing
[en] Subscription billing within RamBase Cloud ERP is flexible to accommodate your pricing strategies and billing processes can be automated.
[en] Customer Management
[en] You can view your customers' life cycle within subscription including sign-ups, renewals, change of contracts or cancellations all within their contract overview.
[en] Financial Planning and Analysis
[en] Subscription data within RamBase Cloud ERP helps you to manage your cash-flows, ensuring that you have a detailed overview of what your customers are charged on a daily basis.
[en] Security
[en] Your customer information lives securely within RamBase Cloud ERP instead of third-party extensions which could be vulnerable.
[en] Changing market demands
[en] The growing adoption of subscriptions in the B2B space signals a strategic shift rather than a passing trend. Companies are increasingly leveraging subscriptions to enhance customer retention and lifetime value, resulting in more stable and profitable customer relationships.
[en] What key features does RamBase Subscription provide?
[en] RamBase Cloud ERP Subscription provides you with end-to-end subscription capabilities that allow you to create, bill, and manage your subscription items in one place.
[en] Five key features to remember:
[en] Dynamic Contract Management
[en] Subscription contracts in RamBase Cloud ERP are dynamic, allowing real-time edits and updates, ensuring they remain accurate and reflective of current agreements.
[en] Subscription Calendar Hub
[en] A calendar-based interface for managing and visualizing subscription activities, charges, and adjustments.
[en] Multipart Subscription Handling
[en] You can create subscription plans that include multiple components or tiers, each providing different services or products under a single subscription contract. Despite comprising multiple parts, RamBase Subscription consolidates billing into a single invoice, simplifying payment and financial tracking for the customer.
[en] Powerful Rate Handling Tool
[en] The most important factors for customers to buy a subscription are financial incentives, but the appetite for subscription is not only driven by price, but also by other factors such as convenience.
[en] Revenue assurance
[en] Ensuring that your invoices are accurately based on the contractual agreements you have with your customers.
[en] What is the purpose of a subscription model?
[en] The purpose of a subscription model is to establish a recurring relationship between a business and its customers, where customers pay a regular fee in exchange for ongoing access to products, services, or content. This model offers several benefits and serves various strategic purposes for both businesses and customers:
[en] Predictable and recurring revenue
[en] Customer retention and loyalty
[en] Scalability and growth
[en] Data and insights
[en] Market penetration and accessibility
[en] This functionality helps you to manage your subscription contracts within RamBase Cloud ERP with no additional extensions required.
[en] Who is Subscription for?
[en] We are focusing on companies that offer subscription-based access to non-physical products or services as a supplementary part of their business model, rather than as their core offering.
[en] In this release subscriptions are non-physical products.
[en] Example: Service, software licenses
[en] Services
[en] In this model, customers pay a recurring fee to gain access to a service. The fee is typically fixed and charged on a regular basis, such as monthly or annually.
[en] Software licensing
[en] In this model, customers pay a recurring fee for access to a license. It's particularly common in software, where customers pay for the right to use software during a certain time. For example, many businesses license RamBase's software on a per-user, per-month basis.
[en] What are the benefits of using Subscription in my business?
[en] Enhances customer relationships by offering greater customization, a wider range of choices, sustainable products, and increased reliability, while also addressing the need to avoid tied-up capital and minimize risk.
[en] Prevents revenue leakage
[en] Provides revenue assurance that you are accurately billing based on the contractual agreement you have with your customer.
[en] How is the RamBase Subscription different from other ERP features?
[en] Subscription is a sub-module within Rental and is the only place that can support recurring revenue contracts.
[en] Why should I use RamBase Subscription instead of a third-party extension?
[en] Seamless integration
[en] Unified data management
[en] Consistent user experience
[en] Enhanced security and compliance
[en] Dedicated support and updates
[en] Simplified vendor management
[en] Scalability
[en] Faster implementation