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[en] Knowledge Center

[en] About FTP Configuration for RamBase

[en] FTP (File Transfer Protocol) configuration is crucial for RamBase because it enables secure and automated data exchange between your local systems and the RamBase platform.

[en] File Requirement

Ważne

[en] The file name of the file to be imported (placed in the import folder), must NOT contain any spaces.

[en] Folder Setup for File Import in RamBase

[en] To ensure smooth file import operations, customers must configure their folder structure as follows:

Main_Folder/
├── Import/
└── Success/
[en] Main Folder Requirements

  1. [en] Create a main folder dedicated to file imports.

  2. [en] Inside this folder, create two(2) sub-folders:

    • [en] Import: Files are moved here when RamBase begins importing.

    • [en] Success: Files are moved here after a successful import.

    [en] RamBase automatically handles file movement between these folders during the import process.

[en] Firewall Configuration

[en] If your server uses a firewall:

  • [en] Contact RamBase Support to obtain the IP address that must be whitelisted.

  • [en] This ensure RamBase can communicate with your server without interruption.

[en] SFTP Configuration with Fingerprint

[en] If your server uses SFTP, you must configure the Host field with a fingerprint.

[en] How to retrieve the Fingerprint

  1. [en] Use a tool like FileZilla to connect to your server.

  2. [en] FileZilla will display the encryption algorithm and the fingerprint during connection.

[en] How to Format the Host Field

  • [en] Add the fingerprint to the Host address using a # symbol.

    sftp://test.ftp.com#SHA256:MxNRSaldsoos

  • [en] "SHA256:MxNRSaldsoos" is the fingerprint

Uwaga

[en] RamBase supports both SHA256 and MD5 formats.

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