Knowledge Center

Welcome to the RamBase Support Center

RamBase Support Center is the support portal for RamBase customers, where you can:

  • Search for information about RamBase.

  • Find answers to your questions in the Frequently asked questions (FAQ).

  • Access the video gallery containing various webinars and tutorials. 

  • Follow announcement forums, such as What's new and System status. 

  • Submit suggestions, upvote other people's ideas, and discuss them in the RamBase community. 

  • Register a new ticket. (For customers with support directly from Jacob Hatteland Computer).

Sign up

  1.  If you are not a registered user, select Sign up on the top right or below the search field. 

  2. Enter your full name and email address.

  3. Select Register and wait for an email that contains an activation link. This can take up to 8 business hours to be sent to you.

  4. Select the activation link to open a page where you can enter your new password. The password must contain at least 16 characters and cannot contain the username.

  5. Select OK. You are automatically signed into the support portal.

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Sign In

To follow threads and submit suggestions in forums, you must sign in to the Support portal. 

  1. Select Login

  2. Enter your registered email address and password and select Login.

Edit your profile

  1. Select Edit profile to edit your profile. You can change your password, contact details and timezone, etc.

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  2. Select SAVE CHANGES to save your changes.